AI Is Listening. Are Patients Being Heard?
Authored by: Sophie Rinzler Art by: Stefanie Chen From the moment a clinician turns toward a keyboard, something essential is lost: the full gaze, the clarifying nod, the pause that signals undivided attention. As electronic health record (EHR) demands expand, human medical scribes are increasingly replaced by artificial intelligence (AI). Companies like Abridge and Nuance promise to restore clinicians’ focus on patients, reducing burnout and reclaiming time for care. Yet behind these...